Your Privacy Choices

As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.

Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.

If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.

Processing Time

Orders are processed and dispatched within 5 business days of being placed. During busy periods, promotional events, and sales, there may be delays on dispatch. If you’ve selected express shipping and need your order by a specific date, please email us at info@aboutrose.com.au, and we’ll do our best to accommodate your request.

Possible Delays

We do our best to ensure timely delivery, but delivery dates provided by our carriers are estimates only. On rare occasions, orders can arrive outside the estimated timeframe. Please contact us at info@aboutrose.com.au if you'd like assistance with your delivery timeframe.

Changing or Cancelling an Order

If you need to change your order, please contact our team straight away at info@aboutrose.com.au. We unfortunately cannot make changes once an order has been processed by our team, however we will do our best to assist if there has been a mistake. We do not cancel and refund orders.

Click & Collect

Complimentary Click & Collect is available for Perth orders only, with collection from our North Beach location (6020).

If you select Click & Collect at checkout, the exact collection address will be sent to you via email once your order is ready to be collected. Please allow 2-4 business days for your order to be prepared.

If your order is eligible for Click & Collect, this option will appear at checkout under shipping ($0) when completing your purchase.